Your subscription doesn't fit your needs anymore?
You already used all your credits, and you have more artists to track?
Market Intelligence data was not a part of your initial plan, and you want to keep an eye on the market?
Something went wrong, and you want to cancel/downgrade your subscription?
How do I upgrade/downgrade my subscription?
Contact us at firstname.lastname@example.org or through in-app support chat, and we will get you set up with your new subscription. You will receive a link directing you to our plans page. Feel free to choose the best deal!
We are always available if you need any help with picking your new plan.
How do I cancel my subscription?
If this is the case, we are sorry that Soundcharts failed to meet your expectations. 😢
Before you go, we would love to have your feedback on the platform. Soundcharts is built based on the needs of its users, so we try to do our best to gather all feedback, ideas and requests... and make it happen!
To cancel your subscription follow the next steps:
> Go directly to your team settings
> Click on your name
> Click on your team name
> Go in the Plan&Billing section
> Click on Manage Subscription
> Click on your plan
> Click on Cancel Subscription
You can also watch this tutorial if needed. 😉
If there is nothing we can do to change your mind, contact us at email@example.com.