Your subscription doesn't fit your needs anymore?

  • Did you already use all your credits, and do you have more artists to track? 

  • Do you want to switch the monthly subscription to an annual subscription?

  • Market Intelligence data was not a part of your initial plan. Do you want to keep an eye on the market?

  • Something went wrong. Do you want to cancel/downgrade your subscription?

How do I change my subscription?

You can do it directly on the dashboard!

In the Plan&Billing section

> Click on "Change plan"

If you still can't make it, please contact us at help@soundcharts.com or through in-app support chat. We will get you set up with your new subscription, and you will receive a link directing you to our plans page. Feel free to choose the best deal!

We are always available if you need any help with picking your new plan. 

How do I cancel my subscription?

If this is the case, we are sorry that Soundcharts failed to meet your expectations. 😢

Before you go, we would love to have your feedback on the platform. Soundcharts is built based on the needs of its users, so we try to do our best to gather all feedback, ideas, and requests... and make it happen!

Follow the next steps:

In the Plan&Billing section
> Click on Manage Subscription
> Click on your plan
> Click on Cancel Subscription

You can also watch this tutorial if needed. 😉

If there is nothing we can do to change your mind, contact us at help@soundcharts.com

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