To do this, you first need to know if you are a team owner or a member because only a team owner can add users.

If you are an owner using PRO Plan, there are two options.

1. You already have user credits available. In this case, to add users to your team, you can:

> Go to your settings

> Click on the tab called “Users”

> Click on the “Add users” button

> Write in the email address of the user you wish to invite

2. You do not have user credits available. In this case, you can upgrade the number of users in your plan. To do so, you can:

> Go to your settings

> Click on the tab called “Plan & billing”

> Click on Change Plan

> Put in the total number of users you wish to have

> Proceed to checkout

If you can't make it, just reach out to help@soundcharts.com!

You will be charged at the prorated amount of the current billing period.

Let's say you chose PRO Plan billed monthly. You started paying for 1 user on January 1st but choose to have 2 users on January 15th. You will therefore pay:

  • 129 USD on January 1st for user 1 for the month of January;

  • 64.50 USD (129/2) on January 15th for user 2 for the remaining days of January

  • 258 USD (129*2) on February 1st for users 1 and 2.

If you are facing issues with this, feel free to reach out to the team via help@soundcharts.com or through the in-app support chat.

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