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How to delete my account?

We will not keep your personal info moving forward

Aël Guégan avatar
Written by Aël Guégan
Updated over 9 months ago

We're sad to see you leaving and hope you will reconsider all the benefits that you will miss out on if you leave us 😢

If you still want to delete your account, please follow these instructions 👇

> Click on your name (bottom left corner)

> Go to the tab Profile

> Scroll down the Profile page

> Click on the Delete user button

You can only delete an account without an active subscription. After the action is completed, a confirmation email will be delivered.

⚠️ The process is different if you want to cancel your subscription.


If you need further assistance, please contact us at help@soundcharts.com or via the chatbot in-app.

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