Soundcharts

Trending artists can be found on the app's home page, both on mobile and desktop

How are the Soundcharts trending artists chosen?

Label types feature and how you can make the most out of it

How does Label types work?

The artist I'm monitoring seems to have two pages

Why is that artist having several pages on Soundcharts?

Adding missing artist, song or playlist IDs to our database

How to submit an artist, song, or playlist ID?

Why does the number of followers differ on Soundcharts (on Spotify or Facebook)?

YouTube views are not always provided by YouTube

Why can't I see YouTube views on the audience page?

How do charts work on Soundcharts?

How to review radio charts on Soundcharts?

Each platform and data source has a different refresh rate (and time)

How often are charts and playlists updated?

Some playlists are not showing on the dashboard

Why are some playlists missing from Soundcharts?

Why isn't my radio airplay showing?

About missing tracks on an artist profile

Why are some songs missing from the artist profile?

Learn how to manage your Soundcharts team

How can I add a user to my team?

How to apply a coupon code?

We will not keep your personal info moving forward

How to delete my account?

What is the difference between the dashboard and the API?

How are Soundcharts Scores, Career Stages, and Artist Growth calculated?

Aël Guégan

David Weiszfeld

Aymeric Gibon

A curated list of the most commonly asked questions by Soundcharts users

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A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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