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FAQ & Troubleshooting
FAQ & Troubleshooting
A curated list of the most commonly asked questions by Soundcharts users
9 articles in this collection
Written by
David Weiszfeld
How to apply a coupon code?
Use your coupon code on Soundcharts
Written by
David Weiszfeld
Updated over a week ago
How can I modify my subscription?
Your subscription doesn't fit your needs anymore
Written by
David Weiszfeld
Updated over a week ago
Some of the artists social accounts are missing, why?
Missing social sources on the artist profile
Written by
David Weiszfeld
Updated over a week ago
Can I export Soundcharts data?
Export, share and save the data in CSV format
Written by
David Weiszfeld
Updated over a week ago
How can I switch an artist credit and use it to access another artist's full data profile?
You can access multiple artist profiles using a single credit!
Written by
David Weiszfeld
Updated over a week ago
Why can't I see artist's YouTube Views data on the Audience Page?
YouTube Views are not necessarily provided by a YouTube Channel
Written by
David Weiszfeld
Updated over a week ago
Some songs are missing from the artist profile, why?
Missing tracks on an artist profile
Written by
David Weiszfeld
Updated over a week ago
A playlist is missing on Soundcharts, why?
A playlist is not showing on Soundcharts
Written by
David Weiszfeld
Updated over a week ago
An artist has several pages on Soundcharts, why?
The artist I'm monitoring seems to have different pages
Written by
David Weiszfeld
Updated over a week ago